FAQ

Three ways from "Order your invitation": design it yourself in "Design your invitation" with your names and a live preview, pick a card from our previous orders, or order one like a design you liked in the catalogue. Pay online, get the confirmation instantly on WhatsApp and e-mail, and we continue on WhatsApp.

By card online through Whop, once, with no subscription. All prices are in Qatari riyal.

Standard, Premium and the wedding site are reworked or built from scratch. Half to start, the rest when you approve the final version.

Before design starts, a full refund. After the first preview, the work done so far is charged.

Order the interactive invitation within 60 days of your Save the Date and its full price comes off the invitation.

A vertical video of your own invitation (the opening, names, date and venue) to post as a WhatsApp status or story. An add-on at QAR 150 with Basic; included in Standard, Premium and the wedding site. We make it once the invitation is published and send it to you.

The Basic interactive invitation, a card in the same design for those who prefer an image, and the status video, all for QAR 900 instead of buying them one by one.

Save the Date (QAR 350) is a short interactive page sent before the invitation. The newborn announcement (QAR 500) is a newborn or aqiqah card in your baby's name with a video that writes the name in calligraphy, made by hand in the studio for each order.

Yes: the occasion's card in your names with the card as a status video for QAR 450, or an interactive invitation from Basic at QAR 650. Each pack is ordered in its season (ghabga before Ramadan, graduation April–May, National Day before 18 December).

Yes, studio work: the name is lettered by hand. The calligraphy name film is QAR 450, the name logo an add-on at QAR 250 on any package, and both are included in Premium.

Static card 48–72 hours, Save the Date 72 hours, Basic 5–7 days, Standard 7–10 days, Premium 10–14 days, wedding site 14–21 days. Express 48-hour delivery is an add-on for Basic and Standard.

Card 1, Full card set and Basic 2, Standard 3, Premium and the wedding site up to 5 design rounds, with text and time edits open until the event day.

Yes. In "Design your invitation" you see it live with your names before paying, and after ordering we send a preview link on WhatsApp from the THEEM number; you try it on your phone exactly as a guest would, then approve or request changes.

Yes, express delivery within 48 hours is an add-on at QAR 400 on Basic and Standard only, from complete details. Premium and the wedding site have no express; if your date is close the team confirms what is possible.

Yes. Text, time and venue edits are open until the event day at no charge: from your board under “Edit it yourself”, or send us the change; the same link updates and guests see the new version at once. Design rounds follow each package.

Yes. Your board (the link you receive with the delivery) has an “Edit it yourself” section: times, venue name and map link, programme, dress line, welcome line, thank-you message, guest notes, languages and the RSVP WhatsApp number, with a preview before saving. It is free and unlimited and shows to guests at once on the same link. Names and the design are changed by the studio within your package's rounds.

The names as you like them written in Arabic and English, the occasion with its date and time, the venue and a map link, the men's and ladies' celebrations if any, the languages, any special text, the style, colours and any picture you like, a rough guest count, and when you want it sent.

Arabic + English from Basic, up to 3 languages from Standard. The invitation opens in the guest's phone language with a switch.

Yes, Hijri and Gregorian together in every interactive invitation, plus add-to-calendar. If your calendar (Awqaf) differs by a day from the computed one, type the Hijri date yourselves and we print it as written.

Yes, from Standard: one invitation for the men's celebration and one for the ladies', in the same design, each with its own venue, time and RSVP.

No, music is optional. It only starts when a guest taps to open the invitation, and a button turns it off. For a milcha, an aqiqah or a ghabga you would rather keep quiet, tell us and we deliver it with no music at all.

A private link for your occasion on theem.digital that you share on WhatsApp; it opens instantly on any phone with a clean preview carrying your names and the invitation art. For a link in each guest's name, add «Guest list & messages» (QAR 4 / guest per guest) to a «Design your invitation» template: each guest opens the invitation greeted by name and replies from it, your board shows who opened and who is coming, and we prepare an Excel file with each guest's link, a send button and the ready message, while the board sends from your own phone one guest after another and marks who has been sent. Having THEEM send it for you from the «THEEM invitations» number («We send it for you») is coming soon.

Guests confirm inside the invitation (attending or not, and plus-ones); responses land on your own dashboard, whose link comes with the delivery on WhatsApp: counts and names, live.

Yes, with the add-on «QR entry» (QAR 600) and the guest list: every guest with a personal link finds a QR entry pass inside the invitation, saves it to Photos and it works offline. Whoever welcomes the guests scans it on any phone from your door page: the name and celebration appear and the moment of entry is recorded; a repeated code shows red. No tickets, no payments at the door.

12 months from delivery. After the event it turns into «thank you for coming» with your note, and with the «Memory page» add-on it carries your guests' wishes and photos too.

Yes, with the «Memory page» add-on (QAR 300) on any invitation from “Design your invitation”. After the event (or from the day itself if you choose) the invitation shows «Memories»: a wishes wall where guests write a word, and «Your photos from the night» where they upload photos from their phones. You approve photos before they appear, hide any wish, and download everything from your board. It stays with the invitation for the hosting period; photos and wishes are deleted 12 months after the event.

Guest data and responses belong to you alone; we never share them, and you can ask for deletion after the event.

A short page on a private link you send before the invitation (QAR 250): your names in calligraphy, the Gregorian and Hijri date, a countdown, add to calendar, and a light “Will you be there?” that reaches your board. It is a mini version of our real invitations on their own art: the same embroidered envelope and opening, then only the names, the date and the countdown. Pick one of five designs in “Design your invitation”; ready within 48 hours. When you order the full invitation your names and date carry over, and the same link opens the new invitation, so nothing changes for your guests.

WhatsApp +974 7724 0746 is fastest: The THEEM assistant answers 24 hours a day; the team replies every day, 9am to 11pm Doha time. E-mail hello@theem.digital.

You get an instant confirmation on WhatsApp and e-mail with the link to fill in your occasion details. Ask the assistant on WhatsApp whether your payment arrived and it checks against your number directly.

A small line at the end of the hosted invitation that tells your guests which studio made it. If you would rather not have it, tell the THEEM team and we remove it from your invitation free of charge; the link and the replies stay as they are.

No. Tap "Save link" in the builder or on the cards page and your design comes back with the same names and options for 90 days; you can also send the link to the assistant on WhatsApp to continue.

We work in writing, here on WhatsApp and on the site: every detail written down stays with you and gets done exactly. Continue with us here, or order from "Order your invitation" and follow everything on your order page. We do not make phone calls.

If you ordered on the site, your order page came by e-mail: status, preview, messages and links. If you ordered on WhatsApp, ask the assistant where your order is and it gives the status from your number directly.

Yes. Every interactive invitation carries an “Ask about the event” button: it answers guests about the date, the venue and map, the men's or ladies' celebration, the dress code, the programme, children and photos and the RSVP from the invitation's own details, in Arabic or English, and never gives your number or anything not written in it. From your board you add notes for guests (parking, the entrance) or switch it off. Included in every interactive package.

Doha, Qatar. We serve the whole Gulf: Saudi Arabia, the UAE, Kuwait, Bahrain and Oman, all online.

Yes, the Premium package: design and opening from scratch, an illustrated venue and a domain in your name.

Yes, the "Business & openings" world: launches, corporate galas and official receptions, with QR entry coming soon.

The THEEM team in Doha: designers who specialise in Gulf occasion invitations. The templates in the builder come from real previous orders designed by the team, and from Standard up the team redesigns around your occasion themselves.