Contact
Contact
Order and follow your order on the site; e-mail is open for any question. WhatsApp is there if you prefer it.
On the site
Order your invitation on the siteAlready ordered? Your private tracking link is in your e-mail.
By e-mail
E-mail usOn WhatsApp
Prefer WhatsApp? Message us thereThe THEEM assistant replies on WhatsApp instantly at any hour: prices, payment status, your saved design. The team follows up within reply hours.
- Emailhello@theem.digital
- WhatsApp+974 7724 0746
- Instagram@theem.digital
- TikTok@theem.digital
- Reply hoursThe THEEM assistant answers 24 hours a day; the team replies every day, 9am to 11pm Doha time
- LocationDoha, Qatar
Ready to order? Fastest from the Pricing
Complaints and suggestions
For any complaint or suggestion, write to hello@theem.digital, use the Contact page or message THEEM on WhatsApp, with your order number or invitation link if you have one.
We acknowledge your complaint within 2 working days, aim to resolve it within 7 working days of receiving it, and tell you the outcome in writing.
If the complaint is not resolved, or you are not satisfied with the outcome, you may contact the Consumer Protection and Combating Commercial Fraud Department of the Ministry of Commerce and Industry: unified number 16001, or through the Ministry's website.
